The CRA is increasing its focus on business intelligence and big data, a move some fear will lead to taxpayers being “spied on” via social media platforms, such as Twitter, Facebook, and Youtube.  

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The CRA’s plans to use social media in order monitor the activities of taxpayers were revealed within a 2014 internal document, specifically describing analyses based on “web and social media” data.

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Although Jean-François Ruel of the CRA states that integrating personal social media analyses into their practices is not currently a priority for the agency, he does admit that interactions on the agency’s own Facebook, Youtube, and Twitter pages are analyzed.   

Although controversial, a spokesperson for the CRA considers the use of social media as just another part of the CRA’s fact-gathering process, stating: “Publicly available information relating to the specific risk-based factors for the taxpayer may be consulted as part of our fact-gathering processes.”

 

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